Return Policy

We want you to be completely satisfied with your JirehWear purchase. If you’re not happy with your order, we’re here to help with our straightforward return and exchange process.

How to Return an Item

Exchange Process

For exchanges, we recommend placing a new order for the desired item and returning the original item for a refund. This ensures you get the correct size/color before returning the original.

• Exchanges are processed as a return and new purchase
• You will receive a refund for the returned item
• The new item will be charged at current prices
• Price differences will be refunded or charged accordingly

Refund Processing

Once we receive your return, we will inspect the items and process your refund within 5-7 business days.

• Refunds are issued to the original payment method
• Credit card refunds may take 7-10 business days to appear on your statement
• Original shipping costs are non-refundable
• Return shipping costs are customer’s responsibility

Non-Returnable Items

The following items cannot be returned or exchanged:

• Sale items and clearance merchandise
• Personalized or customized products
• Underwear and intimate apparel
• Items without original tags
• Damaged items not due to manufacturing defects

International Returns

International customers are responsible for return shipping costs and any customs fees associated with returning items. We recommend using a trackable shipping service and purchasing shipping insurance.